Our Promise

30-Day Satisfaction Guarantee

If you're not completely happy with your order, tell us within 30 days and we'll make it right — replacement, exchange or refund. We'd rather keep a customer for life than win an argument over a single order.

1. 01

   Tell us within 30 days

   Call, email or use the contact form with your order number. No hoops, no interrogation.

2. 02

   We propose the fix

   Replacement, exchange or refund — whichever actually solves the problem for you.

3. 03

   You're taken care of

   Refunds are issued to the original payment method as soon as the return is confirmed.

What every order includes

• 30-Day Satisfaction Guarantee

  Not right for you? We make it right — replacement, exchange or refund.

• Free Shipping

  On every order across Canada & the USA. No minimums, no surprises.

• Secure Checkout

  Encrypted payments processed by Shopify. Your card details never touch us.

• Simple Returns

  Straightforward returns handled by real people, not a maze of forms.

• 7-Day Support

  Call 1-800-780-7794 or email support@awakeningaesthetics.com — a person answers.

• Quality Checked

  Every product is reviewed against our standard before it reaches the store.